The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Sensational
Delivery was sensational, arrived on time staff were efficient friendly and helpful Tony, Hawthorn East, VIC
Excellent service
Just like to let you know how impressed I was with the service. The guys rang just after seven with an ETA and within an hour the new fridge was installed and the packaging and the old fridge was gone. Excellent service. David, Carlton, VIC
Be coming back when in need of anything else
I would like to send my thanks on wonderful service. I have referred your service on to my friends & family. Thank you again, I will definitely be coming back when in need of anything else. Katherine,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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