The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Ordering was easy
Just a quick note to say how fantastic the service was in the ordering of our new washing machine. The ordering was easy, the delivery people came exactly when they said they would and they were polite and friendly - and installed my washing machine so all I had to do is turn it on. We will be using your company again and recommending it to everyone. Jason, Bundoora, VIC
Thanks for your brilliant service
Thank you so much for your quick reply and
doing this, I arranged for a new washing machine for myself and it was
delivered installed and the old one taken away. It is done with the
minimum of fuss and in 3 days. I passed this onto one of my landlords
and he has used you for the two ovens and the dishwasher. So thanks for
your brilliant service I shall ask my other landlords to buy through
you as well. Thanks again. Susan, Armadale, VIC
WELL DONE APPLIANCES ONLINE
My purchase arrived today and I want to say thankyou to your store and
staff, all fantastic!! I have already recommended your store to my work
colleagues. First time a courier has ever delivered on time and called
before delivery (can you tell what company delivered as I missed seeing
his company ID, really nice guy). Your prompt service was also fantastic.
WELL DONE APPLIANCES ONLINE! Marian, Holt, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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