The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free installation and removal of our old washer
Hi, Id just like to say thank you very much for your great prices and professional service. We ordered an LG Fuzzy Logic 5.5kg washing machine and it was delivered the next day. We also opted for free installation and removal of our old washer. The delivery guys were in and out in under 10 minutes and did a fantastic job. I couldnt be happier, next day delivery and a our first load of washing was already on 15 mins after the delivery truck arrived. We shall be purchasing from you again. Thanks again. Matthew,
Wow, wow and WOW!
I have just spent the last 24 hours dealing with THE best online shopping experience I have ever had! Wow, wow and WOW! I can not say enough positive words about Appliances Online Aust. IF only 'actual' stores had half the amount of professionalism as AOA then perhaps they wouldn't feel the need to complain that "online shopping is hurting our business". Well yes it is when you get the product, attention, service and delivery standard of AOA. Thank you to all at AOA. :-) Alex, Bundoora, VIC
Terrific service
Thank you for the terrific service, never bought anything online before, but will in future if needed. Was delivered on the 11th great stuff. Delivery person was very polite as well. Gerry, Zilzie, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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