The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service was great
Just to let you know we were very happy with the service provided by your company in the supply of our new washing machine. The freight to north queensland was unbelievably fast the service was great and the washing machine is excellent.It is simple to use and has a great variety of cycles and most importantly it cleans the clothes realy well in a normal time (some front loaders are sooo slow). All in all very satisfied, top job. Andrew, Mount St. John, QLD
The price was alot better too
We are very happy with our purchase of our washing machine, delivery was so quick so much better than with our local retailers and the price was a lot better too. Peter, Tallong, NSW
We couldn't have had our needs met better.
Colin, we got the new fridge today, and we are thrilled with all that you have done to help us, as well as the careful, timely, and friendly service from the delivery guys. We waited 2 months for our Whirlpool fridge, only to find that it would be another 2 months! After looking over this Westinghouse fridge, it actually has more going for it, and is about 700.00 less! Rather than wait any longer, we went ahead and ordered it at noon one day, and the driver rang at 7:30 the next morning to give us 1 hour's notice of his arrival so we could empty our old fridge. Therefore, in less than 24 hours from ordering, we had our new fridge up and running, and stocked as well! This is our second purchase from you, the last being a washing machine. In both cases, we couldn't have had our needs met better. Again, thank you! Arlene ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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