The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
100% happy with the great service
Bought a condensor dryer from you guys this week, 100% happy with the great service, from ordering over the phone to the truck driver, all were fantastic, best service ever, product fantastic, love it so much, it was delivered in less than 24 hrs ,can't beat that, thank you so much for such great service and a great product, l will return for all electrical's needed in the future, l would recommend appliances online to all, a fabulous service and product, the whole experience was great. Kim, Narre Warren, VIC
The whole transaction went so smoothly
Dear Appliances Online
I am just writing to tell you how happy I was with my purchase recently.
The whole transaction went so smoothly and I was amazed that you actually delivered on your promise.
Well done. I am very impressed with your competitive pricing, great customer service and range of products. I will be recommending you to my friends and contacting you in the future for my appliance needs.
Many thanks. Helen, Lisarow, NSW
No running around, no stress, everything taken care of
I found dealing with Appliances Online to be a great experience. The customer service staff were helpful and friendly, as was the delivery man. The thought of running around from store to store, dealing with a multitude of salesmen, organising delivery, trying to figure out how to get rid of my old machine was all causing me a great deal of stress. What a pleasure it was to find a way to do this from the comfort of my own home. No running around, no stress, everything taken care of in one go and with prices comparable to those in store. I definitely will be recommending Appliances Online to my family and friends and would not hesitate to use their services again. Juliette, Ferntree Gully, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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