The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It arrived exactly as indicated. GREAT SERVICE
I ordered my Beefeater BBQ on the 27/12/2010 and at the time I was advised that there was to be a delay (approx 3-4 weeks) on the delivery of my BBQ, which I was fine with. It was great to receive a call from appliances online between christmas and new year keeping me up to date with my back order. I then again received another call on 05/01/2011 advising me my order was being despatched already and that I should receive it in approx 3 days. It arrived exactly as indicated. GREAT SERVICE. The only issue was the carrier who delivered it to a different address than the one clearly shown on the delivery docket ! Would gladly purchase another product from Appliances online. Appliances Online Customer, Australia
You delivered everything you promised
Hi. I just wanted to say what a pleasure it has been dealing with Appliances Online. I had never used you before but I definitely will again. The whole process of ordering a new washing machine has been easy and so quick. I almost didnt believe that you could offer next day service but here I sit with my new washing machine humming away in the background. You delivered everything you promised and the delivery driver was pleasant, efficient and right on time. Thank you. I will definitely use your company again and recommend you to all my friends ) Laura , BALDIVIS, WA
Wonderful, very helpful service
Wonderful, very helpful service. Only one item did not arrive, but was arranged at very short notice to be delivered. Had gone to **** and the **** for their pricing of all five items as a total – no discounts and very heavy delivery fees and very much more expensive. This was my first time purchasing on line, and I have found the experience excellent. Will certainly contact Appliances Online when I require more whitegoods. Keep up the good work Deana, Albert Park, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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