The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service was fantastic
We were having visitors and our Maytag fridge (went to heaven)! We went online and loved the Whirlpool. Service was fantastic and the fridge is too! Thank you to the team. Gillian, Kambah, NSW
Courteous, friendly and professional
What a great experience. I work 7 minutes from home, your guys called me in the morning, then 20 minutes before arrival so I could shoot home, empty the old fridge. There were problems fitting the fridge through the doors so your sub contractors made a plan through the back of the house. Please commend them. As sub contractors, they did your brand good. They were courteous, friendly and professional.
I really valued the whole process including professional delivery, and removal of packaging material. Mark, Melbourne, VIC
Servicemen very helpful and polite
I am very happy with the microwave. Previously I have bought a refrigerator and dishwasher from Appliances on Line. On every occasion I have found your servicemen very helpful and polite. The service where the appliance is delivered within a few days and unpacked, connected and the old article removed is great. I have recommended the firm to a number of people. Joy, Heidelberg Heights, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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