The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Follow up service was fantastic
I would just like to say I will be back. The follow up service was fantastic. I had a problem that was fixed even though my products were sent over 350km from your depot. I have told all my friends
about you. Andrew, Mount Hotham, VIC
The best by far of any company
A special thank you for your prompt and friendly service. It was only twenty hours from the time I placed my order for a new washing machine to when I was doing my first wash in the new machine. The Team done a great and friendly service from ordering to delivery and setting up. This is the best by far of any company that I have ever dealt with. Thank you again and keep up the good work, also it was good that we were able to pay COD. This saves any worrying about security of using Credit cards over the internet. Brian, Perth, WA
I'm still in shock! Great complete service
Discovered your website by accident - so glad I did. Within 20 hours of ordering, my new fridge was purring away! I'm still in shock! Great complete service, I will be recommending you to all my family and friends. thanks so much, Sandra Sandra,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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