The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It was seamless and hassle-free
As a first-time user, I was delighted to find that throughout the entire process from online ordering to final installation, it was seamless and hassle-free. Thank you.
Tania, St. Kilda West, VIC
I loved the whole appliances online experience
I was extremely impressed, ordered fridge online in comfort of my own home 7.30 at night and delivered 2 days later within time frame promised, with a pleasant phone call at 715am morning of delivery
promising delivery between 9 and 11am. Arrival was 9.20am. how impressive.. I loved the whole appliances online experience. Delivery
guys were friendly and very efficient. answered all my questions and even took the packaging away along with my old appliance. wouldn't shop any other way, as prices are fantastic too. Katrina, Terrigal
Great service and free delivery
Thanks Appliances Online. I ordered a fridge online on Monday and it arrived at 8am Tuesday morning. Great service and free delivery plus my old fridge was taken away free of charge and the new one installed...can't get any better than that! Thanks also to the delivery guys for their friendly, courteous and professional manner. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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