The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Customer service is outstanding
Many thanks. I have to say your customer service is outstanding. I do feel a little bad about those guys loading trucks at 4.30! Caroline, Mosman
I would have no hesitation in recommending your firm to friends
I would just like to say that I am very pleased with your service and delivery. I was telephoned an hour before delivery, and the delivery was made down a narrow path and entrance perfectly without a mark on the appliance and installed perfectly and old appliance etc removed. I would have no hesitation in recommending your firm to friends. Vivienne,
Great service, hassel free
Thankyou to your very efficient company, and staff, love my new fridge,
and the great service, hassel free, will tell all my friends how good
appliances online are, thanks again, will buy from you again, for sure. Adriana, Summer Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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