The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fabulous Online Shopping
I want to thank you for a really fabulous online shopping and delivery experience. Ordering online was easy and the communication about delivery was excellent. Delivery men gave us plenty of warning, arrived on time, and were polite and helpful in getting the machine into the house.
Thank you, it was a pleasure, I won't hesitate to recommend your service to others Eva, Mosman, NSW
Good no nonsense advice
Thank you for amazing service from the beginning to end of the
transaction. I was told if the item was in stock and ordered the before
2.30pm most likely it would be delivered the next day. Yes it was true
and I even asked if they could deliver before 12 and they did. I like
the 2 hour window. No issues at all. The person on the phone offered
very good no nonsense advice. Thank you for my washing machine Bosch
6.5. I love it and could not fault your products/service/delivery and
price. Awesome. Antonia, Lewisham, NSW
Very helpful and professional
I would like to thank you for the prompt delivery of my new fridge. The two chaps who delivered it were very helpful and professional. They had a difficult task to remove a big old fridge before installing the new one but they handled it willingly and cheerfully. I will certainly recommend your company to others. Zara, Annerley, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Are you able to supply a font model 09015Z03, please? Naomi · 2023-01-13
Good Afternoon,
Thank you for this product question, this model is not coming up in our system at all, you may need to chat directly with Zip here in Sydney to check the price along with stock availability and purchase this through their spare parts division.
Zip Phone: 1800 947 827
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .