The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am impressed with the whole experience
I am impressed with the whole experience of buying from your company. Communication has been excellent from the sales department re availability of the product I was seeking. I was kept informed and
when the product was available, delivery was very efficient.
Janet, Sunbury, VIC
All at a fantastic price
Thank you for your excellent customer service. Delivery arrived on time, old fridge taken away. All at a fantastic price. Thanks. Danielle, Glenmore Park, NSW
Very impressed with your company
I just wanted to let you know that I was very impressed with your company. Alysa was very helpful with my enquiry on your chat website she answered all my questions. I then placed my order that morning, and my kitchen sink was delivered the following day. All staff members were very helpful and polite. I will recommend your company to my friends. Michelle, Underwood, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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