The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best by far of any company
A special thank you for your prompt and friendly service. It was only twenty hours from the time I placed my order for a new washing machine to when I was doing my first wash in the new machine. The Team done a great and friendly service from ordering to delivery and setting up. This is the best by far of any company that I have ever dealt with. Thank you again and keep up the good work, also it was good that we were able to pay COD. This saves any worrying about security of using Credit cards over the internet. Brian, Perth, WA
Already friends and relations are buying through you
The service was excellent when I bought my freezer and just as good now I need it fixed under warranty. Already friends and relations are buying through you. Thank you, Joanna. Joanna,
Too good to be true
The Bosch Dishwasher that I chose is the absolute best dishwasher ever. I researched for months and was almost going to buy the Fisher & Pakyl but I really did want a Bosch but didnt want to pay too much. Reviews were mixed amongst the cheaper Bosch range however every concern that I had was unfounded. If anyone ever tells you a Bosch Dishwasher does not dry the dishes - they have got it all wrong. With regard to service by AOL - I ordered and it was at my doorstep within 48 hours, old model taken away as well as all packaging. It is all too good to be true.....but it is TRUE. I know because I read it was going to be that easy but I never believed that from way over in Perth it could happen like that. Give it a go - that is all I can say. BTW - the Samsung Beer fridge works a treat too and this was only an afterthought. Liz, Dianella, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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