The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I couldn't believe my eyes
When I found Appliances Online, I couldn't believe my eyes at all the great, competivite prices on offer. From the moment I placed the order, to delivery of the stock, I recieved the best customer service possible. The delievery personnel were exceptionally accommodating. I have now been recommending the website to all my family and friends. I will definitely be using them in the future. Rebecca, Brisbane, Queensland
Too good to be true
The Bosch Dishwasher that I chose is the absolute best dishwasher ever. I researched for months and was almost going to buy the Fisher & Pakyl but I really did want a Bosch but didnt want to pay too much. Reviews were mixed amongst the cheaper Bosch range however every concern that I had was unfounded. If anyone ever tells you a Bosch Dishwasher does not dry the dishes - they have got it all wrong. With regard to service by AOL - I ordered and it was at my doorstep within 48 hours, old model taken away as well as all packaging. It is all too good to be true.....but it is TRUE. I know because I read it was going to be that easy but I never believed that from way over in Perth it could happen like that. Give it a go - that is all I can say. BTW - the Samsung Beer fridge works a treat too and this was only an afterthought. Liz, Dianella, WA
The process was easy, efficient and worked
Hi Sally, I am writing to say thank you for the excellent service I recieved from Appliances Online. I purchased a washing machine and fridge/freezer a few weeks ago
and the service was excellent, by far my favourite customer experience
in Australia. The process was easy, efficient and worked, without
problems or delays. I would like to say thank you for making buying online so easy and will be recommending your company to friends. Angela, Neural Bay, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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