The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery and installation was excellent
i am completely satisfied with this product. after 40 years of using a top loader my 2 daughters who have lived in the u.k. talked me into a front loader and i could not be happier. there is no lint . also the delivery and installation was excellent. Patricia, Cranbourne East, VIC
Have to comment on the efficiency of your service
I've just bought a tumble dryer from you and have to comment on the efficiency of your service. I ordered late on Wed night and at 10am Friday my spangley new tumble dryer has been delivered. I asked for a call to tell me when it would be delivered he called at 9.20am said they'd be here between 10 and 11 and bang on 10am he was here - brilliant! Well Done I will definitely look at your site next time I am buying! Rachel ,
I will definitely use Appliances Online again
Just wanted to say how impressed I have been with your service. I ordered a washing machine, dryer and microwave through you guys. The price was much better than any that the big electrical goods places were offering, as well as cheaper delivery costs. My goods were delivered today. The driver called an hour before he got here, as requested. He then installed all three appliances and removed all of the packaging from these. He went about his job happily (unlike other delivery guys we have had in the past) and got the work done in such a short time. I am not sure of his name but would like my thanks to be be passed on to him. I will definitely use Appliances Online again, as well as recommending them to friends and family! Kylie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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