The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
CONGRATULATIONS on being a fabulous company
Dear Appliances Online,
Just want to say CONGRATULATIONS on being a fabulous company. All of the
service we received from checking stock availability to organising delivery
on the day and receiving goods was excellent. All staff that we dealt with
were efficient, careful (with bringing in fridge and taking out old one) and
polite.
You run a very efficent company with polite, helpful staff.
Keep up the great work I have emailed your site to some friends already
and will definitely be recommending you. Katrina, Hornsby, NSW
Thank you again for all the help
Hi,
I just wanted to send you an email to commend you on the great service i received from your staff member, Mark, who delivered my new washing machine this morning.
With having a family with 2 very small children he was great with setting up and checking to make sure my new machine worked.
I will definately be telling all my friends and family about the great service i received and recommending them to you.
Thank you again for all the help and Fast service.
Regards,
Joanne, Kings Park, NSW
Excellent
Good usability and content. Really excellent. It makes all the difference. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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