The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
en fixed the problem in 2 days and had a new dishwasher delivered to us
Hi There, Just wanted to say thanks to Ben who gave us great customer service. We had massive problems with the supplier of our dishwasher which went on for a month.. Ben fixed the problem in 2 days and had a new dishwasher delivered to us. Please pass on our thanks. Mary,
Free delivery, installation, old appliance removed
Didn't know where else to submit feedback. But just want to say - WOW! I can't believe my washing machine can break down on a Sunday, one easy phone call on Monday, new machine installed on Tuesday. The delivery guys were excellent. I will be recommending your company to everyone. If everyone knew how competitive your pricing is, plus free delivery, installation, old appliance removed - the big retailers would be out of business! You just saved me $64 but more importantly - lots of hassle. Katrina, Murarrie, QLD
Wanted to comment on the service from phone call to delivery
Hi David, This is the first product I have bought online, just wanted to comment on the service from phone call to delivery was excellent, Thank you. Lynn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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