The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you for the excellent service
My new washing machine was delivered today as scheduled. I just want to say I was impressed with your delivery men. I was telephoned prior to 10am and advised of the delivery window. They then arrived during that delivery window, removed my old machine and installed the new one. The laundry is in the upstairs bathroom of my small two storey terrace house and access is up a steep staircase with bend at the bottom. Not easy access, and not helped by such a hot day. Notwithstanding this, your deliverymen completed the removal and installation efficiently and in good humour. Thank you for the excellent service.
Cathy, Forest Lodge, NSW
A good choice for people with a physical disability
We recently purchased a bundle deal for the 7kg Front Load Electrolux Washing Machine EWF1074 together with the 5kg Electrolux Dryer EDV505. The delivery was quick, efficient and all the staff associated with the service were impeccable in providing information. The products listed I would recommend as they are well made and easy to use. A good choice for people with a physical disability, as access to these products is very accessible. Stuart, Australia
The big companies wonder why the public are turning away
Wow, efficiency and the big companies wonder why the public are turning away. I just placed the order, blinked and then my product which was a dryer turned up. No being mucked around, and even the delivery man was a gentleman too. I definately will be looking here for other products and recomending this company. Thank you to a great team!!! Rosie, Korumburra, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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