The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
BETTER machine, for less money
Using your site actually made me feel good. I mean it actually improved my mood, like a cool breeze can. After 2 hours of phone calls and unreturned messages to shops, I found your site and - 15 minutes later - had found and ordered a BETTER machine, for less money. With free delivery... I mean really, give the opposition a chance at least ;) You've got my vote. Jacki, Tingalpa, QLD
Purchasing via Appliances Online was a breeze
Purchasing via Appliances Online was a breeze. Prices were very competitive, they allowed us to shift around the delivery dates multiple times (with a smile) and their delivery professionals (Tony and friend) were very helpful in providing advice on placement and answering our questions on the washing machine! Keep up the good work. Sujay, Brighton East, VIC
Exactly how I like it
My parents told me they bought a new dryer online from AppliancesOnline.
I was amazed because they never buy anything online.
When we needed to replace our washing machine we looked at the prices of our local stores and I then decided to check AppliancesOnline. AOs price was $10 more than our local store but it included free delivery, free installation and free removal of the old machine.
They were able to deliver it the next day. Amazing.
The instructions for delivery were very clear and detailed. Exactly how I like it. None of this "it will get there when the it gets there". They arrived on time and installed it cheerfully.
I had one issue. The website failed three times (Internal Server Error) so I had to call the 1300 number. Colin answered within 30 seconds and was very helpful. It was easier to do the transaction over the phone than the Internet.
John, Cornubia, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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