The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Enjoyable and financially rewarding
Just a quick note to thank everybody at Appliances Online (and their couriers) for getting our new Wall Oven and Microwave Oven to us so quickly. I have to say I was a little worried about spending so much money online ($1,498) without anything more than a web interface. Living in WA made it that more risky.
I have to say the experience was an enjoyable and financially rewarding one that went without a hitch. Took just 6 working days to receive the goods after making payment. The freight charge was very, very reasonable and I was kept fully informed along the way. In fact, the goods arrived before they even made it to the courier's tracking system !!
Congratulations and well done. I will happily recommend your company to my friends and will surely use your services again. Paul, Mt. Richon
Value for money and speedy service
Hi. I just had my new dryer delivered and it is fantastic. I wanted to acknowledge the excellent service by your delivery guys, they were enthusiastic, helpful and took away the packaging and old dryer no dramas at all. I am hooked and will use you for all my major appliance purchases – I have already been raving about the value for money and speedy service to friends. You are cheaper than all the other online and actual stores and I would recommend you 100%. Please feel free to use my email as a testimonial and thank the delivery guys again for me. Sue, Eatons Hill, QLD
Professional service
Hi there, I just had to leave you GUYS my personal opinion of your service. I ordered a fridge off you at 4pm and the next morning had my new fridge delivered at 7 am,thats in 16 hours I had a new fridge connected in my HOME! WOW I commented you all for your professional service, politeness, and the fridge is actually BETTER than I could imagine. VERY HAPPY CUSTOMER, will definitely purchase further appliances from Appliancesonline. 100 have my recommendation Wanda, Haberfield, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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