The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everything was perfect
I took a gamble using them for the first time based on other people's feedback, and now I am one of those people leaving positive feedback! Everything was
perfect dealing with them. Simon, Mortdale, NSW
The price and delay were less than the local stores
I shopped online since I was after a left-hinged fridge, and the local stores had nothing to offer and had fees and long delays to order one in. Ordered from Appliances Online, and although the fridge I originally ordered was out of stock, the price and delay were less than the local stores. A few days later I notice a better left-hinge fridge is on sale and in stock on Appliances Online, and they were happy to switch my order to the better model for no extra cost - The fridge was delivered within a couple of days. Great stuff. Greg, Noranda, WA
What a fantastic way to do business
We are amazed how quickly our selected washer was delivered at this busy time of the year. If there is a better system of buying and delivery it would be unbelievable. My wife didn't know she could order a washer and be using it just a couple of days later. What a fantastic way to do business. There should be a rating much higher than excellent. Ronald, McCracken, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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