The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Considerate and cheerful
I wish to thank you for the cheerful way my amalfi dishwasher was delivered and for the helpful way it was installed. So considerate and cheerful - thank you, Kathleen. PS And for allowing me the sale price a few hours after it ended. Kathleen, Rose Bay, NSW
AOL price was better and they delivered the very next day as promised
I'm new to Australia and my transaction with Appliances Online is honestly at the very, very top of any company I've dealt with since moving here from the U.S. I had been waiting over a week on my dryer from another supplier with continued empty promises on its arrival before I discovered Application Online. The AO price was better and they delivered the very next day as promised and called when they said they would concerning the delivery. Everything was very professional and efficient and the customer service rep and delivery guys were also very friendly. I don't typically spend the time to do online reviews, but Appliances Online deserves a good one! Chris, Mosman, NSW
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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