The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Price was excellent, the delivery was prompt
I purchased a frontloader washing machine on Wednesday at 10 pm and it was delivered Friday afternoon. The price was excellent, the delivery was prompt, my old machine was taken away and the new one installed! I was called twice on the day of delivery to be updated and the delivery arrived as promised on time. Excellent service!!!! I have already mentioned your company to several friends and will continue to tell others. I will definitely be purchasing from your company again. Hassle free service is what I wanted and what I got. Thanks again very much!!!!!! Thelma, Pascoe Vale
Want to thank your team for their professional approach and old fashion service.
Want to thank your team for their professional approach and old fashion service. My oven was delivered as promised and without any hassle or problem. We will certainly use your company again. The best service we have encounted in many years. There is always some excuse or problem in delivery or the cost, all was great and thankyou for the lovely person on the end of the phone. Another surprise nothing was any trouble and the whole process was a delight. Susanne and Rik,
Appliances Online Australia I just Love, Love, Love
Appliances Online Australia I just Love, Love, Love that you have brought the opportunity for ordinary people like us the ability to buy, win, and compare appliances in the comfort of our home. I remember finding you by chance, on a sidebar advert. I usually don't pay much attention to those. But I am glad I did take notice, becauseI was in the market for a vacuum cleaner and after looking at all the stores and comparing prices, then asking a question on your home page about the Dyson Vacuum, I purchased the Motorhead, and can only say that the response to my email, the service, speed of deliver and PRICE was nothing short of spectacular! Thanks for making life so much easier for many of us Australians that work and don't have time to go out and shop till we drop hehehehehe (Big Thumbs Up* Leonie Easterbrook, Sheldon, Queensland
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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