The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery people are excellent
Please let your management team know that my appliance arrived yesterday and that the delivery people made such an excellent effort to contact me and inform me of delivery times. I think this is a great service and that the delivery people are excellent. Marilyn, Mackenzie, QLD
You've got me hooked
This was the first time I've ever purchased anything online & I was nervous but it was a total success. You've got me hooked. I have a few more things to buy over the next few months & this is the way I want to get them again. Saved money, got a better quality product, delivered perfectly & so easy to use site. Janine, Southport, QLD
Excellent work!
I would like to congratulate you on your wonderful service. I ordered an INSINKERATOR yesterday and the delivery today was impeccable. I do not normally write emails of this nature, however, Michael and Layne (delivery guys for you) were brilliant. I was regularly contacted (telephoned 2 times) and delivery was undertaken smoothly. Please let them know how much this was appreciated, given that it is usually the case the people write to complain!Excellent work! Joseph, Edensor Park, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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