The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You business excels at all these
Just wanted to say a big thank you for your excellent service and website. I have worked at an on-line retail store and I know how much work goes into keeping the website easy to use, up to date, as well as to deliver on time. You business excels at all these. I cant believe I ordered in the afternoon and received the next day. Fabulous! I will be ordering again and telling all my friends. Thank you and congratulations. Melissa,
Extremely pleasant, fast and smart
Hi
Sally, I am
rushing out the door, so don't have time to go on and on, but I want to say that
I appreciate your cancelling the Extended Warranty. I also want to tell you that
the whole buying process from first seeing your website through to drinking ice
cold milk this mooring was a pleasure. Reshma (If that was who I spoke to on the
phone three times) was wonderful. Extremely pleasant, fast and smart. The
delivery fellows up here (Dean and his offsider) were polite, professional and
did such a good job of clearing the packaging away I thought they were going to
pull and a vacuum and give the floor a once over. I have
already recommended you to 2 of my customers, but they are not in the market for
appliances right now. Your
company should have an easy time rising to the top with the service you offer.
It was a treat to be appreciate and treated like a valued
customer.Thank
You Again Lawrence, Victoria Point, QLD
So helpful
Just to commend your business in being so helpful, fridge
and microwave delivered as ordered and in timely fashion
with notice given prior to make life easier. Thankyou Rosemary, St Kilda East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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