The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery was an excellent experience
Dear sir/Madam, I must compliment your Company on the smooth transaction & delivery of my Bosch Front Loader Washing Machine.
It was ordered on Sunday 14th, and delivered on Tuesday 16th. The delivery was an excellent experience, with the Guys on the truck informing me of the expected delivery times, and then keeping me updated to the hour, as promised. They were also very courteous and helpful. The bonus was that they were able to take the old machine away without any fuss.
This is the 2nd time that I have dealt with your company, and will have no hesitation in purchasing white goods from your Company in the future. AND I will certainly recommend you to any friends, relatives, and sundry.
Kind Regards, Janine, Manly, QLD
Keep doing what you are doing
Hi Folks,
I thought I would send through a compliment for the guys that delivered my fridge this morning. One guys name was Corey, didnt get the other guys name. Both guys didnt mess around, both fast and friendly, installing new fridge etc, then Corey (on his own! The other guy was finishing levelling the new fridge and hooking it up etc) lugs my old fridge back down 3 flights of stairs! Crazy stuff! Anyway .... Every time I have dealt with you guys I have been pretty impressed with your service and no mucking around professional attitude, and today was no different. Keep doing what you are doing and I, along with my mates, will keep getting stuff of you. Keep up the great work.
Cheers. Mick, Toowong, QLD
Delivered the next day within the time frame advised the night before
Thanks very much Appliancesonline! What great service and friendly delivery folk. My new Westinghouse fridge missed the delivery request date due to an administrative glitch. I called the support centre and Ben (at the support centre) was very helpful. My fridge was delivered the next day within the time frame advised the night before. The new fridge was installed, packaging and old fridge removed. Great stuff .. I shall recommend Appliancesonline to all my friends. David ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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