The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The Appliances Online team were great and we know where we'll be buying
To the Appliances Online Team Thanks for a happy shopping experience. We ordered a Microwave Oven from another supplier in Melbourne three weeks ago. After numerous phone calls we were finally advised that delivery would not be for another three weeks. We cancelled the deal. Yesterday we found Appliances Online on the internet and ordered the appliance for the same price. It was delivered today as promised. The Appliances Online team were great and we know where we'll be buying when we next need a new appliance. What an outstanding, hassle free service. Keep up the good work. Errol and Sue,
But everything was just fine
This was the first dealing we have had with Appliances Online & we will certainly be recommending you to our family & friends. We were naturally very cautious about our first online purchase from an unknown (to us)company so far away but everything was just fine. It is also important to be able to speak with a real person if the need arises. Peter, Brisbane
Too good to be true
The Bosch Dishwasher that I chose is the absolute best dishwasher ever. I researched for months and was almost going to buy the Fisher & Pakyl but I really did want a Bosch but didnt want to pay too much. Reviews were mixed amongst the cheaper Bosch range however every concern that I had was unfounded. If anyone ever tells you a Bosch Dishwasher does not dry the dishes - they have got it all wrong. With regard to service by AOL - I ordered and it was at my doorstep within 48 hours, old model taken away as well as all packaging. It is all too good to be true.....but it is TRUE. I know because I read it was going to be that easy but I never believed that from way over in Perth it could happen like that. Give it a go - that is all I can say. BTW - the Samsung Beer fridge works a treat too and this was only an afterthought. Liz, Dianella, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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