The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A quick thank you for your outstanding service
Just wanted to say a quick thank you for your outstanding service. I purchased a clothes dryer from your website yesterday afternoon, used the online customer service window to ask a few questions that were answered immediately. The lovely sales woman then personally called me, made the transaction very quick and smooth then assured me that my dryer would be delivered next day. Not to mention they price of the dryer could not be matched anywhere else, especially with free delivery.
Delivery guys were extremely polite, rang twice to confirm when theyd be here, took my old dyer away and set up new one. Everyone loves to make the effort to have a whinge when service is terrible, but I just wanted to say how impressed I was with yours. I would without hesitation use your services again. Thanks again. Elizabeth, Bonnyrigg Heights, NSW
Go Appliances Online!
My washing machine died suddenly yesterday. I cannot believe I could get online and chat to an online rep, who helped me replace the item, I shopped around and got the best price with you, ordered it at noon yesterday. It just got delivered at 11am today, the very next day! The boys who delivered it were charming and so helpful!! They even left me some old boxes for my kids to build a cubby with! My first load is on, and I am delighted beyond expecation! Go Appliances Online! Thankyou for being so fast and knowledgeable and user friendly! Regards, Belle, Mum of 3!! Belle, Neutral Bay, NSW
Great old fashioned service
Congratulations on your great old fashioned service, attention to detail and informative and courteous staff from everyone involved with my purchase, change of order and delivery. Highly recommending your business to family and friends. I will definitely be contacting you for further purchases. Lynette, North Ryde
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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