The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prompt delivery of my products and efficient customer service
Thank you for the prompt delivery of my products and efficient customer service. Although goods have not been installed yet and checked for operation, I doubt any problem will surface and that my positive regard to all I have had contact with will change. I have already recommended this company to a number of people. Thank again Martin,
Deliveries are on time and efficient
Thankyou Applainces on Line for wonderful service as usual. Every call
is met with efficient friendly response and deliveries are on time and
efficient. Have used AOL before and will again. I am happy to recommend
the company for its great deals and excellent service. Sandra, Docklands, VIC
I will be dealing with you again, no worries
I dont often have any praise for companies in QLD but after buying a small freezer a month ago from a large retail outlet, I had to wait 4 days to pick it up at the shop. With my purchase yesterday from you I not only received it cheaper but the next day, the two people doing the delivering were efficiant, courtious and set up the washer and took the old washer away and no delivery charge, where were you when I needed a freezer and I will be dealing with you again, no worries.
Gary, Redbank Plains
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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