The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
I would recommend your company with the highest praise
Thank you so much for the excellent service. I ordered a dishwasher on line at 7.30pm and it was delivered at 7.30am the next day. The drivers were so polite and professional. The call centre staff were so helpful and went out of their way to get my product delivered the next day. I would recommend your company with the highest praise and will definitely be a repeat customer. Trish Kamerling, WESTMEAD NSW
Extremely helpful and pleasant
I thought the people I have dealt with on the phone (and online) were extremely helpful and pleasant. I will recommend you to everyone I know. Peter, Greensborough, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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