The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You have great prices
Hi - I had a wonderful experience ordering online with you. Not only do you have great prices, I was able to nominate a delivery date & the delivery was seamless.
Thanks so much. I've mentioned you to friends & would definitely orde from you again. Kimia, Baulkham Hills, NSW
An extremely easy process
I heard about Appliances Online through my sister who highly recommended them. After using them I have now recommended them to all my friends and family. I found it an extremely easy process. I received my washing machine the next day and I didn't have to worry about disposing my old machine or delivery, what could be better? I will never go walking around a department store dealing with pushing salespeople and paying more for the same product again. It was a pleasure to deal with Appliances Online and I would be mad to go back to my old ways. Terese, Richmond, NSW
The company did a great job fitting me in first!
Hi, Thank you very much for the delivery of my dishwasher in Canberra. The company did a great job fitting me in first! Great communication. Craig,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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