The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your team, service, delivery etc was extremely professional
Thank you so much for arranging the slimline dishwasher for my office. Your team, service, delivery etc was extremely professional and everyone is very pleased in the office so truly thankyou! I love it so much I have decided I can not live another day without a dishwasher in my apartment. Hayley,
First class customer service & installation
Just wanted to say a massive thank you. Our old washing machine blew up Saturday morning, we ordered a new front loader online that night and it was installed by 2 Appliance Online guys on Tuesday - 3 days! First class customer service & installation, huge range of products and fantastic discounts! Will definitely use again. Helen,
Customer service like this is rare today
Hi, I just wanted to say I was really impressed with your delivery
driver. He made contact and kept me informed throughout the day and
arrived right when he said he would, set up the machine and carted away
the packing. Customer service like this is rare today. Make sure you look
after him well. Please pass on my thanks. Paul, Emerald, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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