The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been spreading the word
Have just taken delivery of our new fridge and right on time too, I am so impressed with the service and prices I have been spreading the word and will be using you again. We have a small space for a side by side fridge and was told by other retailers there wasn't a fridge to fit but your website gave me the options once I put in the dimensions of the space and so found a Samsung which is a perfect fit. Sue,
Good price point
First experience with Appliances Online involved a good
price point, easy to navigate web design, free delivery,
multiple contacts to sort out delivery (which was great!)
and a fantastic product. I've been talking your site up to
everyone who asks where I bought our new vacuum. Looking
forward to returning in the future. Andreas, Riverstone, NSW
Courteous and friendly
Thanks Sam- great phone manner, courteous and friendly. Much appreciated. Thank you Alison, Melbourne, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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