The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thrilled with Appliances Online - not only from the savings
Why aren't there more companies in the 21st century that
deliver customer service and follow through like this one?
I was totally impressed and thrilled with Appliances Online
- not only from the savings I made by purchasing my washing
machine through them, but also with the whole process from
start to end. The website is very user-friendly, the phone
service team were a pleasure to deal with - even giving me a
direct line to contact the operator if I changed my mind on
the model I ordered, and the delivery boys were
professional, efficient, and had great communication with us
regarding the time of delivery on the morning. I would
highly recommend Appliances Online, in fact I'm going to do
so on my Facebook Page right now! All the best - this
company deserves to go onwards and upwards! Debbi, Bellevue Hill, NSW
Far more on offer at better prices than large retailers
Comprehensive and far more on offer at better prices than large retailers. we are very happy with the fridge we bought and the prompt free delivery. Will be using this site again for future purchases. Appliances Online customer,
Bouquets are in order
Very impressed with your service that was recommended by a friend who has purchased quite a bit from your company.
The delivery time was called to me at 815am and just as they said, they came at 130pm (window was between 12noon and 2pm). Also called me when they were 10 minutes away to let me know they were on their way. And it is rainy today so traffic heavy. So bouquets are in order! Nadine, Balgowlah, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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