The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Handled so politely and efficiently
To Appliances Online Just writing to thank you for the professional manner in which you handled my order for my new washing machine. From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you. It was a pleasure dealing with friendly and competent people. If I need any new appliance I will definitely purchase it from your company. Thank you. Lynette,
I will be back for more
Hi, I would just like to compliment Appliances Online and the two delivery guys that delivered my fridge (one was named Ali). I was very impressed with the availability, ability to deliver in the timeframe I wanted, pricing and service. In contrast, some local retailers were charging twice - yes, twice - the price, all had no stock and offered a 2-3 week lead time. I really tried to buy local and ran around for a day looking for the product, but in the end your service was simply outstanding. I will be back for more. Andrew, Chapman, NSW
The experience was flawless
I just had to write and let you know how impressed I am with your service, from beginning to end the experience was flawless, everything happened as promised! I got the washing machine I wanted $50.00 cheaper than the sale at D******, free delivery, free installation, free removal (as well as being advise by the lovely delivery men - Adam and Ali that the old machine would be recycled) I just did my first wash and am very very pleased! AND I am usually the very hard to please type person. Ill be coming back and look forward to my next purchase with online appliances.com.au - BIG THANK YOU (and you should be training others how to do it so good! especially the yanks!! Sharon, Wanniassa, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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