The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This is not as common as we would hope!
Please pass on to The Boss
Hi Guys,
I have bought many things from the Internet BUT I must say that in spite of ordering on a day when the computers were playing up I have nothing but praise for all the people I have had contact with. In every case when I was told I would get a call to tell me what was going on I got one! this is not as common as we would hope! everyone was friendly and polite, again not as common as we would hope. The guy who delivered the item was very good and like everyone else friendly and polite. You have a great team working for you, keep it up and pass this on to all of them please.
Regards Mike Mike, Yanchep, WA
Lightening fast free delivery and installation
Why
didn't I call you sooner..!!! Thank-you so much for yet another
fabulous buying experience with Appliances Online. Living with a broken
down washing machine for 4 weeks has been a nightmare..! I ordered my
new washing machine from you yesterday and it's already been delivered
and installed in less than 24 hrs..! Thanks so much for your fantastic
customer service with super helpful advice, lightening fast free
delivery and installation, friendly delivery guys. And to top it off the
guys took away my old machine too. I couldn't be happier...! Georgie, Beaumaris, VIC
Thank you for your time, effort and all your work
Hi Andrew
I just wanted to say a big thankyou for your time, effort and all your work in assisting me with my purchase. I found this to be a great shopping experience. Appliances Online were very professional from the first contact I made right through to the delivery of the products and payment.
I have no hesitation in shopping from appliances online again and am happy to recommend you both to family and friends.
Thank you very much Chris,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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