The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A completely hassle free transaction
Our washing machine died yesterday morning. We ordered a new one from you guys (cheaper than retail prices woo!) just before lunchtime. I was kept up to date with the progress of our order through SMS, and received a phone call this morning giving us a window for delivery as promised. Our brand new washing machine was delivered (for FREE) this morning BEFORE 10am. It was installed (for FREE) and our old washing machine removed (again for FREE). Thank you for a completely hassle free transaction and fantastic service. I can't see us shopping for appliances anywhere else in the future and I will be recommending Appliances Online to anyone who will listen! Sara, Footscray, VIC
Took away the old fridge were very polite and helpful
Hi I just wanted to send you a quick email to say how impressed my mother, Barbara Gray, was with the service she received when her new fridge was delivered this morning. She said the men who delivered it and also took away the old fridge were very polite and helpful. This is the second appliance I have purchased through your company in the past couple of years and I have been very impressed with the service and the competitive prices of your products. Many times I have recommended your website to friends. Thanks again. Ian,
Wonderful fast delivery of the Miele Vacuum cleaner
Just a short note to thank you for your wonderful fast delivery of the Miele Vacuum cleaner we ordered yesterday (21st Dec)! I have already mentioned your company to some friends of mine and I'm sure they will be interested in purchasing from you in the future! Natalie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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