The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wow! I will definitely be shopping with you
Hi Appliances Online. I'm an avid online shopper but I never felt quite confident to buy large appliances online. But now I have no such fears having just bought my Bosch dishwasher from you. Dishwasher + extra 3 year warranty + professional installation by a plumber - all for less than the dishwasher's original RRP and delivered, installed, tested and working less than 24 hours after ordering it - as well as removing my old dishwasher for free. Wow! I will definitely be shopping with you for my next home appliance. Well done on doing it better than the traditional store based retail outlets. Eleanor ,
Your service from phone enquiry to prompt delivery
I was delighted with your service from phone enquiry to prompt delivery of a tumbler dryer to my daughter in Adelaide. From a phonecall on Monday to prompt delivery on Wednesday morning.She was so impressed by how charming and helpful the delivery people were. They even took away the packaging . We shall recommend you to everyone.Many thanks. Jill,
I have NEVER known such efficient service
I had never heard of your company before doing a google search. the testimonial page convinced me. i ordered a washing machine. the emails from your company explaining the procedure were very clear. the next day l received a phone call at 7.30am from a delivery man that my machine would be delivered between 8 and 10. 8.15 2 guys arrived with it on the door step, 5 minutes later it was installed, ready to go and my old machine taken away. I have NEVER known such efficient service. Will definitely consider your company if l need another appliance, and highly recommend you. Thank you very much.
Gillian, Brunswick, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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