[This review was collected as part of a promotion.] Just an all round excellent bit of kit - the picture is amazing and the controlling is very easy and intuitive.

I was so excited to bring this TV home and set it up Picture quality and features are excellent. Unfortunately the whole experience has been ruined by the poor quality of the coating on the screen which has completely deteriorated. First the screen was covered in blue dots. An attempt to carefully clean these spots with a clean soft cloth just resulted in smears on the screen that cannot be removed. The vewing experience has been completely ruined. This is the most expensive TV I have ever bought and the only TV I have ever had a problem. I can't believe that this TV is ruined after 12 months. I have an open ticket with Sony on this issue but haven't heard anything for weeks. A complete waste of money - do not buy this TV.

We did our research and spent a lot of time deciding on which TV and chose the top of the line Sony. It was delivered on Monday putting it together that afternoon late. We watched TV alright that night. I spent the Tuesday trying to log into Sony and register. I turned the TV on that afternoon, only to have it die about one hour later. I have looked up all the details I could find online to solve the problems. I get a black screen with a red light flashing four times. I cannot get it to reset/restart and stay on. Eventually I managed to do a default reset but cannot get passed the country settings when it dies. I cannot update as it will not stay turned on. I have only seen ordinary TV for about six hours in total. I did not have time to get online at all so just kept to simple TV viewing until I understand things better. Luckily we got a replacement delivered straight away. Setup this time much easier and NO problems at all. Spoken voice is still hard sometimes but picture is very pleasing and super sharp. A universal remote helped but understand the new Sony control with the online things now. Happy we went with the 65" and still pleased with the purchase a year later