The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will use your service again in the future
Hi Andrew, Your customer service is very exemplary! I have been very happy with the service from Online Appliances with the exception of the delivery service. But you have also fixed that one too! I would definitely recommend Online Appliances to my friends and relatives and I will use your service again in the future. Thank you and keep up the good service! Reinilda ,
Good no nonsense advice
Thank you for amazing service from the beginning to end of the
transaction. I was told if the item was in stock and ordered the before
2.30pm most likely it would be delivered the next day. Yes it was true
and I even asked if they could deliver before 12 and they did. I like
the 2 hour window. No issues at all. The person on the phone offered
very good no nonsense advice. Thank you for my washing machine Bosch
6.5. I love it and could not fault your products/service/delivery and
price. Awesome. Antonia, Lewisham, NSW
Will definitely recommend
Many thanks for the prompt delivery. Goods were received prior to 7.00am which was great. I will definitely recommend you to all my friends. Thanks again. Marea, Toongabbie, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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