The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your prices are unbelievable
I felt compelled to write to tell you how much I enjoyed dealing with your company recently. My new washing machine arrived as promised and as described and I could not be happier. Your prices are unbelievable - I do not know how you do it! The machine I bought was on 'special' with a major national electrical retailer last week for almost $400 more you had the same machine for. Then add in another $120 for delivery and disposal of the old machine and I am over $500 better off!The three people I have told about your company in the last week have all bought from you. How's that for the best advertising there is - word of mouth? I can safely say that I cannot see the day where I will waste half a day buying a new appliance. I will go straight to your website! Once again - fantastic job!!! Jonathon, Dulwich Hill, NSW
Arranged for the old one to be taken away AND for next day delivery
Well done. After going to a store and being told maybe I could have a freezer delivered and maybe they could take it away, a quick call to Appliances Online demonstrated why I'll be back! A very helpful assistant got me the freezer I wanted, arranged for the old one to be taken away AND for next day delivery...no maybes! Natalie,
The ease in which everything went was surprisingly superb
Yesterday I had a washing machine delivered to my house. The ease in which everything went was surprisingly superb. They called and advised a time when they would arrive, and arrived in that time frame..and the best part of all was being able to pay for it when it arrived...they even took away all the packaging and didn't leave me with it. Im really surprised at how quick, clean and easy the whole thing went.
Cheers to you online appliances..... Rachel Murphy, ABERFOYLE PARK SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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