The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Free installation and taking my old washer away
Just would like to say how very pleased I am with buying my simpson washing machine from appliancesonline. Your customer service is excellent . I orderd Wednesday night and it arrived friday afternoon , also the free installation and taking my old washer away was fantastic!! thank you so much:-)
Marina, Madbury Heights, SA
Very polite and accommodating delivery men
I always like to give credit when credit is due.
I was extremely impressed with your professionalism from the moment I logged on to your web site. It was a hassle free experience right down to your very polite and accommodating delivery men.
I will definitely use you again and will sing your praises to all and sundry. Keep up the good work. Christine, Wangi Wangi, NSW
Congratulations for a flawless process
Congratulations for a flawless process! Everything has gone to schedule and without any hassle. Your delivery team came early and clearly knew what they were doing. I'll be back to you for the next purchase.
Robert, Fraser, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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