The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The company did a great job fitting me in first!
Hi, Thank you very much for the delivery of my dishwasher in Canberra. The company did a great job fitting me in first! Great communication. Craig,
You have my business for all household appliances in the future
Despite first sourcing another fridge from another online appliance business and being let down badly on communication and availability, I called appliances on line to see if they could assist. I would like to say how impressed with your business I was, from initial contact with the sales department, who gave me a great price on the same fridge and was so helpful, to the guys who delivered it the next day, we have a very awkward house to deliver and nothing was too much trouble for them Very professional and helpful is the only way to describe the delivery guys. Well Done, your team should be proud of themselves. You have my business for all household appliances in the future. Thank you. Andy Nelson, Rouse Hill NSW
I will definitely use Appliances Online again
Just wanted to say how impressed I have been with your service. I ordered a washing machine, dryer and microwave through you guys. The price was much better than any that the big electrical goods places were offering, as well as cheaper delivery costs. My goods were delivered today. The driver called an hour before he got here, as requested. He then installed all three appliances and removed all of the packaging from these. He went about his job happily (unlike other delivery guys we have had in the past) and got the work done in such a short time. I am not sure of his name but would like my thanks to be be passed on to him. I will definitely use Appliances Online again, as well as recommending them to friends and family! Kylie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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