The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks again for the good service, I will definitely recommend
I would like to thank Campbell for organizing the delivery and installation of a new fisher and paykel's dishwasher, after my original purchase died after 2 weeks....and fisher and paykel could not care enough and were offering to have it repaired no sooner than with a 2 weeks delay! thanks again for the good service, I will definitely recommend "appliances online" to all my friends, family and clients. now let's hope my new dishwasher will work. Michele,
Fantastic service
Can't stop talking about the fantastic service we received from Appliances online when we bought our new fridge. The transaction took less than 5 minutes over the phone around breakfast time on Monday. It was delivered from Sydney to us in Canberra the following day at 10:12 am. That is the sort of service that we dream of receiving. It was no different when we bought a gas heater earlier in the year Ian, Charnwood, ACT
Excellent work!
I would like to congratulate you on your wonderful service. I ordered an INSINKERATOR yesterday and the delivery today was impeccable. I do not normally write emails of this nature, however, Michael and Layne (delivery guys for you) were brilliant. I was regularly contacted (telephoned 2 times) and delivery was undertaken smoothly. Please let them know how much this was appreciated, given that it is usually the case the people write to complain!Excellent work! Joseph, Edensor Park, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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