The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
What I liked was paying via paypal
I would highly suggest this website to any busy person or parent/carer who are unable to take children or other person to a department store. What I liked was paying via paypal and applianceonline installed, took away the old product and delivery was free. I would use applianceonline again. Marlo, Neural Bay, NSW
Gold star products and gold star service
Truly worlds best pricing and service criteria, gold standard technical support on the phone which enabled the buying trigger to press enter. Both the delivery men, Kevin and Layne were of the highest possible calibre, if Toll had these guys on their books, thery wouldn't have competitors. From a retired sales and marketing director, one of the best technically brilliant purchases made to date. Also thank you Fisher & Paykel as the current F&P washing machine purchased replaced our retired model which worked without error for twenty years. Gold star products and gold star service. Thank you. Susan, Fountaindale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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