The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivered as promised the next morning on time
Thanks very much for the excellent service we received from you. We ordered our Fisher & Paykel washing machine from you on Monday morning and it was delivered as promised the next morning on time.The price included delivery,installation and taking the old machine away. The price was better than the so called discount retailers and there was no high pressure sales people. I will be strongly recommending you to all my family, friends and colleagues. Ashley,
Wonderful Service
Thank you very much for your wonderful service, my refrigerator exactly what I wanted. Delivered promptly by courteous people. I will definitely be using your services again. Keep up the good work John, Belgrave South, Victoria
Excellence in customer service
Appliances Online did what they said they would do! (This can be a challenge for some companies, in my experience.) They would ring prior, which they did. They gave me a 'window of time' for delivery, which occurred. They would provide excellence in customer service, which was provided. I have been very impressed. Glenda, Montmorency, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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