The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Products are great, service was fantastic
Have just received our washer and fridge purchased on Wed received Fri 7.30am and couldn't be more happier, products are great, service was fantastic, Thank You so much Applicancesonline! Definitely recommend. Elaine,
Most impressed with the service
Thank you Jay, Please pass on to the company that I am most
impressed with the service and also removal of my old vacuum. I am
looking forward to purchasing my next item. Beverley, Whittlesea, VIC
Great customer service
Thanks for a great customer service experience from start to finish. Great prompt responses from your customer service team replying to my emails. Great turnaround from the order process to the delivery. Delivery drivers rang to notify of delivery were there. Other retailers have a lot to learn. Once again fantastic service, will already have recommended Appliances Online to others Brendan, Mulgrave, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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