The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wow, wow and WOW!
I have just spent the last 24 hours dealing with THE best online shopping experience I have ever had! Wow, wow and WOW! I can not say enough positive words about Appliances Online Aust. IF only 'actual' stores had half the amount of professionalism as AOA then perhaps they wouldn't feel the need to complain that "online shopping is hurting our business". Well yes it is when you get the product, attention, service and delivery standard of AOA. Thank you to all at AOA. :-) Alex, Bundoora, VIC
Will I buy here again??? ABSOLUTELY!!!!!!!
I am an internet shopper, so when comparing prices, Appliances Online was highlighted. I searched the website for what I wanted.WOW!!!!! I found extremely competitive prices, excellent descriptions of all the goods I ended up purchasing, and fantastic customer service. Delivery day was easy: the guys were right on time with their nominated time. I love all my appliances purchased through Appliances Online. Will I buy here again??? ABSOLUTELY!!!!!!! Ally, Arcadia Vale, NSW
Excellent service
Thank you Appliances online. I bought 2 of your products during January - a Samsung washing machine/dryer combo and a Haier chest freezer. Both excellent products & at a great price. I dealt with two different customer service reps both were highly professional and soooooooo helpful. The delivery was when it was convenient for me and the delivery guys were wonderful, courteous and happy to help. This is an excellent service, and the people who work at/for AppOn exceptional:-) Many thanks Yvette, St Kilda, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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