The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank your staff for great service
Just a note to thank your staff for great service in relation to my purchase of a new microwave oven. Graeme ,
Congratulations on your Customer Service
Congratulations on your Customer Service during and after the sale, and delivery was a professional approach to customer service. I will recommend your company to anyone asking about online shopping. A++ Keep up your Quality Standards and Business Excellence, you will be rewarded.
Graeme, Kingsville, VIC
First class communication
Can you please accept this as my sincere appreciation for the first class communication and delivery exactly as promised! I didn't believe that buying a new washing machine could be such a pleasant experience. The phone call yesterday that delivery would be between 11 and 1 was followed up by delivery at 11.05. The installation and removal of the old washing machine just completed the perfect transaction. Thank you! Stephen, Lilydale, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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