The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
"Buying online" a very worthwhile experience
Hi I just wanted to sayThanks for getting my Mums fridge sorted out so quickly...When something is done well I like to let someone know . The fellow who delivered it Michael... was fantastic to deal with and made "buying online" a very worthwhile experience. Cheers for now......and regards Paul, Bardon, QLD
Your website is incredibly easy to use
I wanted to provide feedback on my overall experience with your services. Your website is incredibly easy to use, your delivery drivers are friendly, courteous and most importantly on time. This is the second time we have used appliances online and we are so happy with the service. We will definitely be back. Thank-you. Sarah, Vermont South, VIC
I was blown away by your service
Hi, I just wanted to say a quick thank you for your fantastic service! Your communication was awesome, I received a text the day before my delivery and then another on the day of delivery and then a call from the driver with a time. The deliver guy was great, very friendly and efficient. I was blown away by your service and will be recommending you to others. Thank you again Rebecca, Reservoir, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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