The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
competent and friendly delivery staff
This is the second time I have ordered through your site and I must say that your prices and your service rendered by your competent and friendly delivery staff have impressed me both times. Good job, and thank you! The Wongs,
I highly recommend Appliances Online
Your site was easy to use. I highly recommend Appliances
Online to everyone - ordered a clothes dryer Monday evening
and it arrived 8am Wednesday morning. Received phone call
earlier in the morning to advise delivery time - old dryer
taken away and delivery men were very pleasant. THANK YOU Craig, Kangaroo Point, NSW
Better service than I would get from a retail store
Thanks.
I must say that everything about my experience with Appliances on line has been great.
Monday 5pm order to be delivered the next day
Tuesday 8am delivery time confirmed 11-1
10:30 am change order before delivery, from 602mm Simpson to 565mm Fisher and Paykel – I should have measured before I ordered!
11am delivery truck shows up but no problem with leaving on the truck. They missed Dave’s call
Wednesday 9am New dryer delivered.
Much better service than I would get from a retail store, and at no time did anyone say “not my problem” Steve, Cremorne, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .