The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very good customer service experience.
I would like to express my appreciation for your wonderful service. Your
delivery men were very well presented and helpful. A very good customer
service experience. Thank you Shereen , NORTHMEAD, NSW
Appliances Online is fantastic
I think that Appliances Online is fantastic. It has a large range to choose from and not living close to major shopping areas, it is wonderful to be able to order online and have it delivered so promptly after placing the order. I will certainly be ordering from Appliances Online again. Adriana, Mount Victoria, NSW
I am impressed with the whole experience
I am impressed with the whole experience of buying from your company. Communication has been excellent from the sales department re availability of the product I was seeking. I was kept informed and
when the product was available, delivery was very efficient.
Janet, Sunbury, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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