The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best service received from online retailer
Just letting you know that this item has been received and that you very much for your service. It was greatly appreciated and possibly the best service received from online retailer. Will certainly be recommending you to my friends. Leanne, Victory Heights, WA
The delivery guys were fantastic
I bought a lg washing machine from appliances online, payed for it on the tuesday, it was delivered by 9 am thursday morning. the delivery guys were fantastic, set my new washing machine up, took the old one away and also took an old fridge that i had in the garage aswell. have already recommended appliances online to my friends and will definately be back next time i need to purchase an item Michelle, Salamander Bay, NSW
Extremely happy
At every step of the process I found people helpful. From the guy on the 1300 number through to the Delivery man. I found him polite, efficient and quick. Helpful with answering questions. This is the first time I have purchased from the online store and extremely happy with the service Carla, Engadine, 2233
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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