The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional, efficient and friendly
Thank you for replacing the microwave so incredibly promptly and efficiently. I sincerely apologise for my rather terse email over the weekend. The service here quite frankly is something one rarely experiences any more: professional, efficient and friendly. In this day and age it is all too easy to be cynical after many bad expeiences. I will most certainly be recommending this website of the highest regard to many people. Narelle, Kensington, NSW
We really appreciate your prompt service
Our dehumidifier arrived this morning. We really appreciate your prompt service & can't praise your customer service highly enough. We have told our friends about you & given them your web site address so I am sure you will have a few more orders from the Eungella area. By the way, it is raining & raining here with no site of sunshine in the near future. Mildew is a real problem. So far, so good, with our dehumidifier. Darryly, Eungella, QLD
Such an easy time from start to finish
Hi I rang yesterday, arranged to buy a fridge/freezer and washing machine and they are here already! It has been such an easy time from start to finish, I just wanted to congratulate you on a seamless service. The delivery guys were great as well. Annie, Surrey Hills, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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