The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your staff are a credit to the company
Just to say thank you for the most proffesional way in which your company conducts itself, the dishwasher we purchased is fantastic, your staff are a credit to the company. We would also like to thank the delivery drivers one whose name was Toby for the effort that was put in to making sure the delivery was perfect, including the pick up of the old dishwasher, and yes Toby we always disconnect the old and try to make your job easier my friend, appreciate your efforts. To all concerned thank you.
Pauline, Birkdale, QLD
Delivered nice and early and the old one taken away
Great
service today guys, fabulous new front loader washing machine delivered
nice and early and the old one taken away (felt bad for the 2 young
guys up and down the 2 flights of stairs!). Many thanks, couldn't have
asked for more. Kellee, Flemington, VIC
Your company is by far the best value for money and most convenient
Dear Appliances Online,
People are quick to criticise and rarely forthcoming with praise for a job well done.
Just wanted to let you know that I have used your website on several occasions for personal and business use.
On each occasion I have found when you factor in delivery and removal costs that your company is by far the best value for money and most convenient means of purchasing appliances, delivering and installing appliances.
Thanks again for making a simple task even easier. Nathan,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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