The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Loved shopping on line, the free delivery
We purchased a fridge which was delivered last Wednesday. The delivery guys were fabulous and everything was hassle free. Loved shopping on line, the free delivery and not having to worry about getting rid of the old fridge and packaging as it was all done free of charge. I Highly recommend Appliances Online. Sue, Koonawarra, NSW
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
First class service
I just wanted to say thanks for the first class service. The best I have received from any company in Australia. I ordered my new Westinghouse fridge on 29 Nov and it was delivered today as scheduled. Well done guys you deserve to succeed. Cheers..Alan. Allan, Pullenvale, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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