The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
From start to finish your service has been *'exceptional'*.
Good Morning
We are writing to tell you how impressed we are with your service. To be
honest we had never heard of Appliances on Line till the technician told us
on Tuesday.
From start to finish your service has been *'exceptional'*. This morning,
PJ and Corey phoned on our mobile and home phone, letting us know they
would be here in 15 minutes. They were here on time and so professional,
fast and efficient and friendly.
We will *definitely *be using your website in the future when we require
any other appliances. We will also tell all about how exceptional your
service quality is.
Thank you to everyone concerned, from the person who accessed the order
online, through to admin staff and warehouse and delivery staff. Laurie and Jill Metcalfe, SHERWOOD QLD
Installing everything is just a few minutes
Hi, Yesterday I had a new washing machine delivered. I was happy with the service provided, demonstrated by the polite and considerate staff being on time and installing everything is just a few minutes. Cheers. Jacqui, Carlton, VIC
Excellent deal
I would like to thank you for a very easy stress free, purchase, delivery and set up of my washing machine on the 17th January 2011. In comparison, by buying online, delivery and removal of old machine was far cheaper then buying from one of the regular outlets. I did my homework and got an excellent deal, good luck and thank you. Suzanne, Woronora Heights, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .